Before your first withdrawal, and before your total deposits pass USD 1,000, IDTraders asks you to verify who you are. The process is called KYC — "know your customer" — and it is the same in outline on every regulated financial platform in the world. Here is what it involves on this one, and why.
Why it exists
Two reasons, and they are both for your benefit as much as ours.
The first is the law. Anti-money-laundering rules everywhere require platforms that move money to know whose money it is. A platform that did not verify identity could not operate for long, and the funds on it would not be safe.
The second is your account. Verification ties the account to you — a specific person with a document and a face. If someone gets hold of your password, they cannot withdraw to a new wallet without passing checks that require your documents. The most common way people lose crypto is not a hack of the platform; it is a stolen login. Verification is the wall between a stolen login and your balance.
The three steps
1. Identity document
On the KYC Verification page, choose the document type — Passport, National ID, Driving License or Residence ID — then photograph it with your phone or upload a clear image. The platform needs to read the name, date of birth, document number and expiry. All four corners of the document should be visible, the text sharp, no glare from a light directly above.
2. Proof of address
A document showing your name and current address, dated within the last three months: a bank statement, a utility bill, a tenancy contract, or — where the document carries the address — a passport page or the back of a national ID. Digital statements downloaded as PDF are fine; screenshots of an app are usually not, because they crop the header with the name and date.
3. Facial verification
Press Open camera, look straight at the lens in good light, press Take photo. If the image is blurred, Retake; if it is clear, Use this photo, then Submit selfie. The check compares your face to the document photo. Hats, sunglasses and heavy filters cause failures; a plain wall behind you helps.
Then the Verification Summary shows what you submitted and the KYC Status shows "pending".
The review
A member of the platform team looks at every submission. Not an algorithm alone — a person, because algorithms reject good documents for bad reasons and accept bad ones for good reasons. Reviews are usually completed within one working day; during the support hours shown on the Contact page, often much faster. You receive an email when the status changes.
Why submissions get rejected
In rough order of frequency:
- Glare or blur on the ID. The number cannot be read. Retake it near a window, not under a ceiling light.
- Cropped edges. A corner missing makes the document unverifiable. Lay it flat, photograph from directly above, leave a margin.
- Address proof too old or without a name. The document must carry your name and a date within three months.
- Name mismatch. The name on the address proof differs from the ID (a maiden name, a shortened first name). Use documents that match, or contact support with an explanation.
- Selfie does not match. Usually lighting. Retake facing a window.
- Expired document. An expired passport or ID is not accepted.
A rejection tells you which step failed. Resubmit that step only; the others stay accepted.
What changes when you are verified
- The Withdraw page opens. Withdrawals are not possible before verification.
- Deposits above the USD 1,000 cumulative threshold are accepted.
- The withdrawal-wallet setup — where you register the address you will withdraw to and confirm it by email code — becomes available.
- Master trader and IB applications require a verified account.
What happens to the documents
They are stored encrypted, used for verification and for the record-keeping the law requires, retained for the period set out in the Privacy Policy, and not shared with masters, introducers or anyone else on the platform. Support staff see them only in the review tool. The Privacy Policy and the AML & KYC Policy set out the detail, and the platform does not deviate from them.
Do it early
The most common KYC frustration is not a rejection; it is discovering, on the day you want to withdraw a good month's profit, that verification takes a day. Do it in the first week, while there is nothing waiting on it. Fifteen minutes with a passport and a bank statement, and the tick is green for the life of the account.
ID, address, face, one human review. Do it before you need it, photograph near a window, and the day you want to withdraw is the day you withdraw.
This article is education, not investment advice. Trading and copy trading in leveraged instruments carry a high risk of losing the funds you allocate. Read the Risk Disclosure.