Privacy Policy

We take your privacy seriously. This policy explains exactly what data we collect, why we collect it, and how we protect it.

Last updated: June 2026  ·  Effective: June 1, 2026

ID Traders ("we", "us", "our") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, share, and protect your information when you use the ID Traders platform. It also explains your rights under applicable data protection laws.

Your Data is Secure

We use bank-level encryption and strict access controls to protect all personal data.

We Never Sell Your Data

Your personal information is never sold to third parties for marketing purposes.

You Stay in Control

You can access, update, or request deletion of your personal data at any time.

1
Who We Are

ID Traders is responsible for handling personal data collected through this platform. If you have questions about how we handle your data, please contact our support team through the Contact page.

2
What Data We Collect

We collect the following categories of personal data:

Category Examples Why We Collect It
Identity Data Full name, date of birth, nationality, government-issued ID KYC / regulatory compliance, account creation
Contact Data Email address, phone number, country of residence Account management, notifications, support
Financial Data Wallet addresses, deposit/withdrawal history, account balances Processing transactions, AML compliance
Trading Data Trade history, positions, performance, copy trading activity Platform functionality, reporting, risk management
Technical Data IP address, browser type, device info, session data Security, fraud prevention, platform optimisation
Usage Data Pages visited, features used, time on platform Improving our services, analytics
Communications Support messages, live chat transcripts, email correspondence Customer support, legal compliance

We do not collect any Special Category data (such as health, race, or political opinions) unless strictly required by law and with your explicit consent.

3
How We Collect Your Data

We collect personal data through the following means:

  • Direct interactions — when you register, complete KYC, make a deposit, contact support, or fill in forms on our Platform
  • Automated technologies — cookies, server logs, and similar tracking technologies as you navigate our Platform
  • Third parties — identity verification providers, KYC/AML screening services, and blockchain analytics tools
  • Publicly available sources — sanctions lists, adverse media databases, and public records for AML compliance

4
How We Use Your Data

We use your personal data for the following purposes and on the following legal bases:

Purpose Legal Basis
Creating and managing your account Contract performance
Processing deposits, withdrawals, and trades Contract performance
KYC identity verification and AML checks Legal obligation
Fraud detection and security monitoring Legitimate interests
Sending account and transaction notifications Contract performance
Customer support and dispute resolution Contract performance / Legitimate interests
Platform analytics and improvement Legitimate interests
Marketing communications (if opted in) Consent
Compliance with legal and regulatory obligations Legal obligation

5
Who We Share Your Data With

We do not sell your personal data. We may share it with the following categories of recipients:

  • KYC & AML providers — identity verification and compliance screening services
  • Payment processors — blockchain and cryptocurrency transaction processors
  • IT & security providers — cloud hosting, cybersecurity, and fraud prevention services
  • Regulatory authorities — financial regulators, law enforcement, and tax authorities where legally required
  • Professional advisers — lawyers, auditors, and accountants under strict confidentiality obligations
  • Business transfers — in connection with a merger, acquisition, or sale of assets

We never sell your data. All third-party service providers are contractually obligated to process your data only as instructed and in accordance with applicable data protection laws.

6
International Data Transfers

Your personal data may be transferred to and processed in countries outside the UK or European Economic Area (EEA). When we do so, we ensure appropriate safeguards are in place, including:

  • Standard Contractual Clauses (SCCs) approved by the European Commission
  • Transfers only to countries with an adequate level of data protection
  • Binding Corporate Rules where applicable

7
How Long We Keep Your Data

We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including for regulatory and legal compliance:

  • Account data — retained for the duration of your account plus 7 years after closure
  • Transaction records — 7 years from the date of the transaction (AML legal requirement)
  • KYC documents — 5–7 years after the end of the business relationship
  • Support communications — 3 years from last interaction
  • Marketing data — until you withdraw consent

8
Your Rights

Subject to applicable data protection laws, you may have the following rights regarding your personal data:

Right of Access

Request a copy of all personal data we hold about you (Subject Access Request).

Right to Rectification

Ask us to correct any inaccurate or incomplete personal data we hold.

Right to Erasure

Request deletion of your data where there is no compelling reason to continue processing it.

Right to Object

Object to processing of your data for direct marketing or legitimate interests purposes.

Right to Restrict

Request restriction of processing in certain circumstances while a dispute is resolved.

Right to Portability

Receive your data in a structured, commonly used format and transfer it to another service.

To exercise any of these rights, contact us through the Contact page. We will review your request and respond within a reasonable period required by applicable law. You may also have the right to complain to your local data protection authority.

9
Cookies & Tracking

We use cookies and similar tracking technologies to operate and improve our Platform. The types of cookies we use:

You can manage cookie preferences through our cookie consent banner or your browser settings. Disabling non-essential cookies will not affect your ability to use the Platform.

10
Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, or alteration, including:

  • TLS/SSL encryption for all data transmitted to and from our Platform
  • AES-256 encryption for sensitive data at rest
  • Two-factor authentication available for all user accounts
  • Regular penetration testing and security audits
  • Strict access controls — staff can only access data needed for their role
  • Incident response plan — in case of a breach, we will notify affected users and regulators within 72 hours

11
Children's Privacy

Our Platform is not intended for persons under the age of 18. We do not knowingly collect personal data from minors. If we become aware that a minor has provided us with personal data, we will delete it promptly. If you believe a minor has registered on our Platform, please contact us immediately.

12
Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by a prominent notice on the Platform. The date at the top of this page shows when the Policy was last updated. Continued use of the Platform after changes take effect constitutes acceptance of the revised Policy.

13
Contact & Complaints

For any privacy-related questions or to exercise your data rights, contact our Data Protection Officer:

If you are not satisfied with our response, you may have the right to complain to your local data protection authority, depending on the laws that apply to you.

Questions about your privacy?

Our Data Protection Officer is available to help with any privacy concerns.

Contact DPO